Refund policy

Return & Replacement Policy for Dusty Might
1. Non-Returnable Products:
All our products (Brooms) are strictly Non-Returnable. Once delivered, items cannot be returned, exchanged, or refunded under normal circumstances.

You can always contact us for any return question at adityabatra3828@gmail.com. 

2. Damaged or Broken Products (In Transit):
In the rare event that you receive a damaged or broken product due to shipping, you must report it to us within 24 to 48 hours of delivery. To file a claim, you must share the following details on our official WhatsApp number: (9729949268)

* Clear photos/videos of the damaged product.
* Your Order ID and Bill/Invoice.

3. Approval Process:
Upon receiving your request on WhatsApp, our team will review the submitted media and details. The final decision to approve or reject the claim (and whether to provide a replacement) rests solely with the Dusty Might management team.

4. No Cash Refunds:
Since our products are non-returnable, we do not issue cash or bank refunds under any condition. If a damage claim is verified and approved by us, a brand-new replacement product will be shipped to you free of cost